RMA-New

Returning a new product

We impose the following conditions on returning a NEW PRODUCT.

•   Your return must be requested within 30 days of purchase (serial number & proof of purchase)
•   The product is undamaged and packed in its original packaging
•   Security seals are not broken & no other labels (shipping labels, packing tape) are attached to the package.
•   There is no writing on the packaging
•   You have received positive confirmation from our RMA department that your product may be returned
•   After you have received confirmation that you can return the product, pack the product in a wrap-around box. Attach a copy of your RMA form to the shipment. Do not stick it on the product or the outer box - but place it with the product. You are responsible for the shipping charges.

If the product is returned in 100% new condition, ADI will refund your purchase price.

You ship your product to:

JCL Logistics / ADI Global Distribution
T.a.v. RMA-afdeling
Rucphensebaan 11
4706 PH Roosendaal

RMA-department Nederland: [email protected]

If there is no valid RMA form in your shipment we will return it at the recipient's expense. The form is valid for 30 days.